Cyber Security Technician

Description

JOB SUMMARY:

Kleberg Bank, N.A. believes that the customer’s experience is our Brand. Each individual at Kleberg Bank, N.A. is committed to providing “Excellent” customer service. The Cyber Security Technician is an entry-level position reporting directly to the Bank's Technology Manager. The Cyber Security Technician’s primary purpose is to increase employee efficiency and Kleberg Bank competitiveness through technology support. 

ESSENTIAL DUTIES:

The job's essential or most important functions and responsibilities. Included are all important aspects of the job - - whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals.

• Maintain network security by regularly monitoring all access points and providing vulnerability reports to management.
• Monitors relevant security logs to review for threats, anomalies, intrusions and/or abnormal connection behavior. Investigates, reports and escalates issues as required to Cybersecurity staff and management.
• Review access throughout systems/applications and ensure access is at appropriate levels.
• Troubleshoots network performance or network security issues. Analyzes network traffic, responds to problem tickets and resolves service requests.
• Build and/or update documentation of existing processes and exceptions based on evolution of information systems.
• Supports regular and special reporting and analysis, including reports of vulnerabilities, risks, control deficiencies, remediation strategies, and performance metrics.
• Participates in incident response, computer forensics, data preservation and investigations related to network breaches and/or unauthorized access of data.
• Helps maintain configuration records and documentation, including security operations and maintenance, incident control, cyber incident response procedures, and other standards, policies, and procedures. 
• Provides security related technical support to users and assists with the research, testing, evaluation, and implementation of security tools, systems, and processes.
• Assists with risk and compliance management and strategy through application of policies conforming to security frameworks.
• Reviews external threat intelligence feeds from cybersecurity agencies; sends alerts and coordinates with responsible parties to patch high risk vulnerabilities.
• Maintains, monitors, and modifies security tools, systems and processes according to standard and department policies and procedures, and automates wherever feasible using programming languages such as Python.
• Supports the implementation of effective key service platforms, including on-premises physical and virtual cloud environments.
• Execution of special projects as they apply to technology, access control, and/or cyber security.
• Performs other duties as assigned.

PERFORMANCE COMPETENCIES: Special abilities required to perform efficiently in the position.

The performance competencies section identifies the special abilities required to accomplish the tasks described in the essential duties and responsibilities section above.

• Effectively communicate technical issues to diverse audiences, both in writing and verbally 
• Maintain confidentiality
• Learn quickly and apply knowledge to new situations
• Understand and follow broad and complex instructions
• Comprehend technical language to confer, analyze and write in an objective, lucid manner
• Work independently and prioritize multiple tasks and adapt to needed changes
• Good listening skills and ability to follow directions/instruction with ease 

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.  

EDUCATION and/or EXPERIENCE:

Candidate should possess an Associate’s degree in Cyber Security or a related field, be working towards a Bachelor's degree with one year related experience and/or training, or possess an equivalent combination of education and experience.

Preferred Qualifications:

• Certifications:
• Network+
• Linux+
• Security+

Hardware:

• Desktop PCs
• Laptops
• Servers
• LAN/WAN/WLAN appliances
• Security appliances
• Access control
• Video surveillance devices

Software:

• Jack Henry System/Software
• All Microsoft Office Applications: Outlook, Word, Excel, PowerPoint, etc.
• Operating systems: Server 2016+, Win 10+, ESXi, Red Hat Enterprise, AS400
• Security Software: EDR, MDR, XDR, Encryption, Content Filtering

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.  

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to manipulate, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, crawl, and/or smell. The employee must occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to airborne particles, and risk of electrical shock. The noise level in the work environment is usually moderate.

SERVICE AND ATTITUDE:

It must be the pursuit of each individual at Kleberg First National Bank to achieve excellence. This achievement is founded in an individual’s responsibilities and performance within the organization. Therefore, it is the responsibility of all members of the Kleberg Bank Team:

To have a comprehension of the bank's services so that each of us is qualified and efficient in providing high quality results of employee, customer, shareholder, and community that we serve.

To maintain a positive attitude that is acquired through the timely resolution of problems. A positive attitude is infectious and each of us is 100% responsible for the attitude of those around us (staff and customer), and 100% responsible for their own personal attitude.

OTHER DUTIES:

Duties, responsibilities and activities may change at any time with or without notice. 

AAP/EEO STATEMENT:

Kleberg Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status of protected veteran, among other things or status as a qualified individual with a disability.