Data Analyst

In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic – we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.

As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.

Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health!

About The Role:

We are seeking a highly skilled Data Analyst to be the first in this role at Mochi Health. This is an incredible opportunity to play a key part in our data-driven decision-making processes and make a meaningful impact on our growth. The ideal candidate will have a strong background in data analytics, with proficiency in Python and a solid understanding of data science principles.

What You’ll Do:

• Analyze data to discover patterns, trends, and opportunities for enhancing customer engagement and reducing churn
• Develop and implement algorithms for data analysis, focusing on balancing, churn prediction, and more
• Provide actionable insights into customer behavior, including churn analysis to identify if issues are product-based or cost-related
• Collaborate with the marketing team to create data-driven strategies that boost customer acquisition and retention
• Make recommendations to improve data collection processes and ensure data integrity
• Utilize data to inform decision-making processes in product development, marketing, and other critical business areas
• Present findings and recommendations to stakeholders across different teams
• Design data visualizations and dashboards to effectively communicate insights

Who You Are:

• A Bachelor's degree in a STEM discipline with 1-2 years of experience in Data Analytics 
• Skilled in Python, SQL, and experience in data analytics and data science techniques
• Proven capability to make data-driven decisions and effectively convey insights to both technical and non-technical audiences
• Experienced in churn analysis and customer segmentation
• Knowledgeable about pricing strategies and customer acquisition cost (CAC) analysis
• Strong problem-solving abilities, with a knack for recognizing patterns and predicting trends based on data
• Excellent communication skills, coupled with a team-oriented approach

Why Join Us?

• Be a key player in shaping the data strategy of a rapidly growing health tech company
• Collaborate with a passionate and driven team that values innovation and creativity
• Competitive compensation and growth opportunities
• In-person work at our headquarters in San Francisco 

Life At Mochi

• Medical/Dental/Vision Insurance
• Company Paid Life Insurance
• 401k with Company matching
• Competitive PTO and Company Holidays
• Team lunches to facilitate bonding and connection
• Emphasis on Wellness: Group activities, mindfulness exercises, physical exercise
• Frequent office hangouts and meetups outside of work

The estimated salary for this role is between $100,000/year and $200,000/year