Senior Business Analyst (Apparel & Accessories)

At WHOOP, we're on a mission to unlock human performance. Our goal is to empower members to reach their highest potential by providing deeper insights into their bodies and daily lives.

We are looking for a Senior Business Analyst to join our Analytics team in support of the Apparel + Accessories organization. Since 2021, WHOOP has expanded beyond bands to include a growing line of technical garments, which has become a key component of our growth strategy. This role is vital to supporting this exciting segment of our business.

In this position, you'll analyze customer purchasing behavior, identify trends to guide new product development, and help ensure optimal inventory levels. If you're passionate about leveraging data to drive business growth and enhance our apparel offerings, we want to hear from you!

RESPONSIBILITIES:

• Reporting and Analysis: Assist in generating regular reports on apparel and accessories purchases, analyzing data across geographies, customer segments, and product lines.  
• Customer Insights: Work with the marketing team to understand key customer segment differences and use these insights to refine demand forecasts.
• Data Integration: Validate and integrate third-party transaction data into WHOOP’s systems, creating a comprehensive view of inventory and customer demand.
• Automated Reporting: Develop and maintain automated reporting solutions to support the Apparel + Accessories team, improving data accessibility and efficiency.
• Data Quality: Conduct regular data audits to identify discrepancies and implement timely corrective actions.
• Collaboration: Partner with data and analytics engineers to ensure seamless integration of data into Snowflake, optimizing data flows and usability.
• Strategic Recommendations: Provide actionable insights and recommendations based on historical data analysis to support strategic decision-making and planning.

QUALIFICATIONS:

• Bachelor’s degree in Statistics, Marketing, Business, or a related field.
• 4+ years of experience in a business analyst or similar role, preferably with exposure to a marketing department in an apparel business.
• Technical skills in data analysis and automation, with experience using tools such as SQL, Python, or similar.
• Excellent attention to detail and ability to manage multiple tasks effectively.
• Strong communication skills to collaborate with cross-functional teams and present findings clearly.
• A self-starter attitude with comfort operating in a fast-paced, sometimes ambiguous, environment 

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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